Careers

General Purpose

We are looking to hire a Medical Receptionist with excellent organizational and administrative skills. Medical Receptionists are expected to be compassionate and discrete with superb time management and record keeping skills.

Main Job Duties and Responsibilities

• welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office.
• register patients according to established protocols.
• assist patients in completing all necessary forms of documentation, including medical insurance.
• inform patients of medical office procedures and policy, including consent
• maintain and manage patient records.
• move patients through appointments as scheduled.
• answer incoming phone calls, return messages in a timely fashion, delegate patient inquiries.
• transfer calls appropriately as required.
• schedule patient appointments
• collect co-pays and payments on any previous balances.
• schedule hospital admissions, tests, and scans
• obtain external medical reports as required by medical professionals.
• respond and comply with requests for information.
• complete other clerical duties as assigned.
• maintain stock of medical forms and office supplies
• ensure the reception area is well maintained, neat and clean.
• safeguard patient privacy and confidentiality in accordance with HIPPA protocols always

Education and Experience

• high school diploma or higher
• knowledge of basic medical terminology
• computer proficient in MS Word, MS Office, Excel and have a willingness to learn eclinical works.
• knowledge of general administrative and clerical procedures
• working knowledge of healthcare insurance preferred

Key Competencies and Skills

• Bilingual (preferred but not required.)
• communication skills – able to listen effectively and express oneself in a clear and articulate manner.
• information collection and management – able to collect, organize and monitor data efficiently.
• planning and organizing – able to multi-task, prioritize and schedule tasks and activities.
• customer service skills – able to develop good customer relationships with a focus on achieving customer satisfaction.
• adaptability – able to adjust approach to meet changing demands, including dealing with diverse people.
• confidentiality -able to maintain confidentiality and adhere to ethical standards.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

COVID-19 considerations:

Masks are required for entry into the office, Plexi-glass partitions are up, hand washing, N95, Face shields, and full PPE.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Please send a resume to [email protected]

Will assist in the examination, treatment and care of patients. Also, responsible for phones, appointments, insurance verification, front office duties, and electronic medical records.

BASIC SKILLS

• Excellent interpersonal skills including an enthusiastic attitude and empathy for our patients.
• A levelheaded individual with the ability to resolve patient concerns.
• Team player who can work well within a healthcare multi-disciplinary team.
• Candidate must be flexible, self-motivated and willing to work in other areas of the operation when required.
• Bilingual (English, Spanish) preferred.
• Excellent communication skills
• Ability to maintain confidentiality.

KEY JOB DUTIES/RESPONSIBILITIES:

• Perform administrative duties including, but not limited to filing, faxing, copying, scheduling, insurance verification, collecting co-pays, front office skills (check-in/check-out), and making phone calls.
• Greet all patients as they arrive in a friendly, courteous, and professional manner.
• Intake patients by taking vital signs, medical history, medication reconciliation, etc.
• Demonstrate and maintain a working knowledge of customer service principles.
• Assist physicians by preparing patients for an examination/treatment/procedure, etc.
• Administer specified medication (orally or by subcutaneous or intramuscular injection).
• Assemble and use such equipment such as Pulmonary function test, PH probes, oxygen supplies, nebulizer supplies, and allergy injections.
• Collect samples such as throat/nasal swab, blood and sputum for testing. Perform routine laboratory tests on samples.
• Prepare exam rooms with necessary instruments.
• Perform equipment sterilization or follow sterilization process set by clinic.
• Demonstrate competence to perform assigned patient care responsibilities in a manner that meets the age specific and developmental needs of patients served by the department.
• Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age specific, and other developmental needs of each patient served.
• Performs other duties as assigned, but not limited to maintaining a clean and presentable working environment for self, fellow workers and patients in all areas of the clinic.
• Contact patients to remind them to schedule pre-op and follow-up hospital appointments.
• Adhere to HIPPA regulations.
• Travel between clinics may be required.

EDUCATION & EXPERIENCE

• Previous experience in Medical Office is preferred but not required.
• High School Diploma, or equivalent required
• Minimum of 2-3 years office experience in a health care setting required.
• Certification from an accredited Medical Assistant Program

Please send a resume to [email protected]